by Team Cloudiate | Dec 31, 2020 | Salesforce Clouds
Customer service has come a long way since the invention of the telephone by Alexander Graham-Bell in 1876. The arrival of the internet over a century later and eventually the rise of smartphones and social media have transformed it into the multi-channel experience...
by Team Cloudiate | Nov 26, 2020 | Salesforce Clouds, Salesforce Implementation
Enterprise Resource Planning (ERP) is not a novel concept. It has been the backbone of several corporates for quite some time now. This is a great development from the way business was done in the past by maintaining manual spreadsheets and stacking data on top of...
