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How to Use Salesforce Customer Service Workflow Automation Effectively

How to Use Salesforce Customer Service Workflow Automation Effectively

by Team Cloudiate | Dec 5, 2022 | Salesforce Implementation

Salesforce Customer Service for Workflow Automation is a powerful and flexible system designed to help organizations maximize the efficiency and effectiveness of their customer support teams. Salesforce offers a package of ready-made tools that can be deployed...
Everything You Need to Know About Salesforce Customer 360

Everything You Need to Know About Salesforce Customer 360

by Team Cloudiate | Jun 11, 2022 | Salesforce Implementation

Imagine the scenario- David recently purchased his dream car. He was having issues with the tailgate of his new car. David contacted customer care three times about this issue.. He had to narrate the same information about the issue he faced three times. It was...

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