by Team Cloudiate | Jul 18, 2021 | Salesforce Consulting
It’s pointless to emphasize enough the importance of maintaining customer relationships in today’s competitive world. Customer Relationship Management (CRM), a.k.a customer retention framework, helps marketing and customer service teams to meet their objectives...
by Team Cloudiate | Jan 8, 2021 | Salesforce Consulting, Salesforce Implementation
Salesforce as an independent SaaS CRM tool has largely found its uses in the industry. Salesforce is extremely easy to use and can be set up within a matter of days. What’s more? It has its own comprehensive e-learning tool that can be your savior in case of a mishap....
by Team Cloudiate | Jan 2, 2021 | Salesforce Consulting, Salesforce Implementation
The most important quality of a successful business leader is to know when to take the next step forward. While your choice itself will make a difference in your position in the market, it is the timing of the choice that will make you stand out from the crowd. As a...
by Team Cloudiate | Dec 31, 2020 | Salesforce Clouds
Customer service has come a long way since the invention of the telephone by Alexander Graham-Bell in 1876. The arrival of the internet over a century later and eventually the rise of smartphones and social media have transformed it into the multi-channel experience...
by Team Cloudiate | Dec 28, 2020 | Salesforce Implementation
For most Enterprise Businesses, Salesforce is currently the most sought after Customer Relationship Management (CRM) Tool. Having been around for nearly 20 years now, it provides a solution to nearly every Sales and Marketing challenge that you may face. Salesforce...
