by Team Cloudiate | Dec 31, 2020 | Salesforce Clouds
Customer service has come a long way since the invention of the telephone by Alexander Graham-Bell in 1876. The arrival of the internet over a century later and eventually the rise of smartphones and social media have transformed it into the multi-channel experience...
by Team Cloudiate | Dec 28, 2020 | Salesforce Implementation
For most Enterprise Businesses, Salesforce is currently the most sought after Customer Relationship Management (CRM) Tool. Having been around for nearly 20 years now, it provides a solution to nearly every Sales and Marketing challenge that you may face. Salesforce...
by Team Cloudiate | Dec 24, 2020 | Salesforce Implementation
Do you have a small marketing team with customer data scattered all over the place? Do the other departments find it difficult to coordinate and collaborate on the data? Don’t worry! The solution is here. You are probably well aware of the importance of marketing...
by Team Cloudiate | Nov 28, 2020 | Salesforce Consulting, Salesforce Implementation
The Salesforce revolution is creating a positive impact around the world and it is time for your business to become a part of it. Earlier this year, a Forbes report confirmed that Salesforce now controlled over 19% of the global CRM market. The business case for...