by Team Cloudiate | Jun 30, 2022 | Salesforce Implementation
Today, digital transactions have become the most popular payment method. Statista says the total volume of digital payments has increased from 2018 to 2021. Approximately 44 billion digital payments were recorded in India in 2021. Despite the rise in digital payments,...
by Team Cloudiate | Jun 11, 2022 | Salesforce Implementation
Imagine the scenario- David recently purchased his dream car. He was having issues with the tailgate of his new car. David contacted customer care three times about this issue.. He had to narrate the same information about the issue he faced three times. It was...
by Team Cloudiate | Jun 1, 2022 | Salesforce Implementation
Many industries are experiencing a digital transformation, and the insurance industry is not far behind. For example, according to a J.D. Power study, 90% of auto insurance customers said they prefer purchasing policies online. Also, more and more insurance brokers...
by Team Cloudiate | May 21, 2022 | Salesforce Implementation
It is no surprise that superior customer experiences rule in today’s era. With 61% of customers ready to pay more for a positive experience, businesses need to do everything to become customer-focused. This is why digital transformation has become a priority for all...
by Team Cloudiate | May 14, 2022 | Salesforce Implementation
Salesforce has become an invaluable asset for businesses to supercharge customer relationships. Besides innumerable marketing and sales tools, the platform also offers powerful development tools that help you conceptualize, design, and roll out advanced applications...
