The most important quality of a successful business leader is to know when to take the next step forward. While your choice itself will make a difference in your position in the market, it is the timing of the choice that will make you stand out from the crowd.
As a leader, by choosing Salesforce as your go-to CRM tool, you have already found a feature-rich solution for your marketing, sales, service, partner management, and community management challenges.
A leader or product manager is also the best judge of the requirements of their enterprise. For an enterprise, a CRM tool in itself may not be able to solve all the other operational challenges. There are plenty of tools and solutions out there that can be integrated with Salesforce in order to bring complete operational automation to your organization.
Once you have made the choice of going ahead with the integrations, you will have the next question facing you, “Do I need to outsource my Salesforce Integrations?”
Three Most Overlooked Signs That You Should Outsource Your Salesforce Integrations
To help you make the choice, we have listed down some of the most commonly overlooked scenarios, where the leaders misread the situations pointing at the need for an external resource to manage the Salesforce Integrations:
1. You are running an SME
Often SME companies and leaders feel that they are too small to outsource services. However, it is also true that if you are an SME, your key focus areas are more business-oriented, like, Customer Acquisition, Marketing, and Product development.
There are chances that you would have a small IT team catering to the development of your own products, or to internal IT challenges. Further, if you are an SME, chances are that you would have modest IT budgets, and hence, limited IT resources.
In such a scenario, carrying out a Salesforce Integration internally might seem like an additional responsibility that your IT team might be too preoccupied to handle.
2. You are a Large Enterprise
Large companies often prefer to not outsource their services, and rightly so. You have a force of employees who cater to every possible business need, and hence, there is no need to outsource a service like Salesforce Integration.
However, with great power, comes great responsibility. As a company grows big, the need to be more focussed on generating revenue, expanding business, enhancing the product also grows bigger. With growth, comes the need for more growth, and that entails an overflow of projects, unavailability of resources, and several other challenges that get often overlooked.
Hence, in this case, it becomes important to acknowledge the need for outsourcing your Salesforce Integrations.
3. Your IT team does not have the right skillset
Salesforce Integrations is not a simple plug and play process. It is great if your IT resource has experience in handling Salesforce Integrations, however, in absence of such expertise, the process can become tedious.
To be able to understand the nitty-gritty of a Salesforce Integration, it is important to ensure that your IT team has a clear understanding of the business needs. Further, challenges like data mapping, duplication of records, data migration, misinterpreting real-time integration, data validation, understanding object relationships, keep popping up in cases of lack of expertise.
So, while you may be relieved thinking that you have a resource experienced at handling Salesforce Integrations, your resource might not feel so, knowing the challenges they are going to face in the process.
In all the above scenarios, on the surface, internalizing the process of Salesforce Integration looks like the best option, however, as you dig deep, you will see the underlying challenges.
To overcome these challenges, it only suits best that you outsource your Salesforce Integrations. While there are many reasons to do so, we are listing down a few benefits of Outsourcing Salesforce Integrations.
Benefits of Salesforce Integration Outsourcing
Now that you know that it’s time for you to outsource your Salesforce Integrations, let us have a look at the perks that come with it:
1. Improved Focus on Key Business Areas
Once the responsibility of carrying out hassle-free Salesforce Integrations has flown out of the window, your team can now focus on the key business areas.
2. Expert Attention to the Business Requirements
When you have outsourced your Salesforce Integrations, you leave it to consultants like us to take care of your business requirements. The Salesforce consultants come with years of experience, and a number of clients for whom they have successfully completed the Integrations.
When handling your Salesforce Integrations for you, we make it our business to understand your challenges and map them accordingly to provide you with the best possible solution.
3. Fresh Approach to Stale Problems
When outsourcing salesforce Integrations, you can rest assured that the consultants will provide you with a solution that is independent of any kind of politics that may exist in your company.
Hence, the solutions that you will get from us consultants, will have a fresh outlook on your existing problems.
4. Undivided Attention to Task in Hand
When carrying out tasks like Salesforce Integrations internally, you might face a problem of task and context switching within your team. Your team might have internal jobs to focus on or simply might not be equipped to handle end-to-end Integrations.
Experienced Salesforce consultants like us will know the right solutions to every problem. We will prioritize your Salesforce Integrations, hence ensuring that the process is completed in a timely manner.
5. Reduced Costs
This is one of the highlighted benefits of Outsourcing your Salesforce Integrations. For carrying out the process internally, apart from the cost of the resource, there are also underlying costs, like premises and facilities.
You won’t have to bear these costs at all if you hire Salesforce certified consultants to do the job. You will only pay for the services you have opted for, and the number of hours that we have worked for you.
Cloudiate has an experienced team of salesforce Consultants who over the years have understood business scenarios of various different companies and have provided them with desirable solutions.
We understand the needs of our clients and bring in our expertise to enable them to make informed business decisions.
So if you think that it’s time for you to Outsource your Salesforce Integrations, contact us at info@cloudiate.com or tell us what you need and we will help you out.